Creating Family Pulses

With Kelvin, you have the capability to generate Family Pulses, enabling you to gather feedback from your parents/guardians through text or email. When setting up a Family Pulse, you have the option to utilize our predefined question banks or craft custom questions. The following steps will assist you in completing the process.

Note: In order to create family, staff, and student pulses, it is essential to have the permission to Create a Pulse. If you do not possess this authorization, please contact the Kelvin System Administrator of your site.

Creating Your Family Pulse

  1. To create student, staff and family pulses, click on the Pulses link at the top of your launchpad.

FYI - The Create a Pulse card on your launchpad is a shortcut to creating only student pulses.

  1. From the pulse list page, click on the green +New Pulse button and select the type of pulse you would like to create from the drop-down list.
  2. Select the Family pulse option.

  1. Name your pulse.
  2. Select the group of family members you would like to survey,

Upon clicking Select Family Members, you will be presented with multiple options to choose the appropriate family members for the survey. It is important to understand that when choosing these options, they represent "and" features rather than "or" features.

  1. Select the correct school(s)
  2. Select the grade level
  3. Select the appropriate classes
  4. Select a custom group of family members. FYI, creating custom groups will have to be completed before the group will appear in this menu.
  5. Click Save


  1. Select the staff group at your district/site with whom you wish to share the pulse results and reports. Please note that custom groups can be utilized, provided they have been previously created in the system.
  2. Click the box to enable or disable Comments.
  3. Click Next.

Selecting Questions from the Kelvin Question Bank

  1. Click the paper/arrow icon to begin selecting questions from the Kelvin question bank.

  1. Select the box to choose a keyword for searching the type of questions you wish to add to your Family Pulse.
  2. Select a bank of questions to search for questions pertaining to a specific subject.
  3. Click Add to add a particular question to the survey.

FYI: You may keep repeating these steps to search and select the questions you would like to add.

  1. Click on the question to expand it and reveal more customization options.
  2. Click on the dimension to add or edit the question dimension (question group).
  3. Click on the question box to edit the actual question.
  4. Click on the question type to edit the type of question that will be asked (Likert, Open-ended, Checkbox or Multiple Choice - Keep in mind that only Likert questions will report on favorability).
  5. Click on the star to change which answer options will be counted as favorable.
  6. Click on the answer box to edit answer choice.
  7. Click on the face emoji to edit, add or remove emojis from the answer choices.
  8. Click Ask this question for each student in the family if you would like this question to be asked for each specific child instead of asked once per family.

  1. When done editing questions, click Next for scheduling options (explained after the Custom Questions section).

Custom Questions


The options for custom questions are the same as questions pulled from the question bank, except the question stem and answers are not auto-generated. You will need to create your own question, determine the type, and response options.

  1. Click plus sign to begin adding a custom question.

  1. Click on Select Dimension to add an existing dimension or create a new one.
  2. Click on Type a new question to create your own custom question stem.
  3. Click on the question type to change the type of question you would like asked (Likert, Open-ended, Checkbox or Multiple Choice - Keep in mind only Likert questions will report on favorability).
  4. Click on the stars to select which answer choices are counted as favorable.
  5. Click on the Options to create answer options.
  6. Click on the face emoji to edit, add or remove emojis from the answer choices.
  7. Click Ask this question for each student in the family if you would like this question to be asked for each specific child instead of asked once per family.

  1. When done editing the questions, click Next for scheduling options.

Schedule Your Pulse


To successfully distribute survey links for a family pulse, Kelvin must possess a valid phone number and/or email address for each primary contact. We exclusively forward links to contacts identified as "primary" to prevent sending surveys to individuals who may be part of the students' contacts but are not primary caregivers. 

  1. Click on the date to pick the correct date in which you would like the pulse to go out to families.
  2. Click on the amount of days you would like the pulse to be open.

  1. Select the Repeat section to choose either Don't Repeat or Custom. If choosing Custom, you can select to resend this pulse to that particular group of families at chosen intervals.

  1. Click How to select how to notify your families, how often and at what time of the day.

  1. Click Create schedule to create the schedule and finish your pulse creation and setup.

  1. Click Finish set up to complete the pulse creation and exit.
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