Results Presentation Guide: Strengths and Opportunities

After the high level summary of the previous few slides, this section allows you to highlight some of the key insights found in your results. This also helps to emphasize a strategic analytical process to the data rather than a random searching through the data. You should include your highest and lowest scores and trending scores to previous surveys.

It is good to begin with your high scoring questions - something to celebrate and be proud of. You can present your top questions relative to the last Pulse (most improved scores), your top 5 overall scores and also your top 5 scores relative to any benchmark data you're using. These all provide interesting and complementary comparative lenses on your data. Questions that appear in all top 5 lists would stand out in particular.

Next you can turn to the lowest scoring questions which may suggest opportunities for improvement. Again, you can show your lowest 5 compared to previous data, your lowest 5 and your lowest 5 compared to benchmarks. For low scores benchmarks can be particularly important because you may have low scores on some questions purely because they are difficult questions to score high on for most organizations not just yours.

For more detail on the insights you are looking for at this point, see the Highest & Lowest Scoring Questions page.

Finally, it is good to have a slide after these to prompt you and your audience to pause and reflect on which of the highs and lows stand out for you as most important. Were there any of particular pride, strategic importance or concern for example. 

Next - Results Presentation Guide: Focus & Action

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